Objective: Expand our services to Asian markets
- KR1: Identify the current demands and three possible gaps in the local market.
- KR2: Ensure that the product meets all the requirements of the new market.
- KR3: Hire three new sales and marketing experts to support market expansion.
Objective: Improve customer retention to drive revenue
- KR1: Achieve a customer onboarding rate of 90% within the first two weeks.
- KR2: Reach a customer satisfaction rate of 80%.
- KR3: Ensure 80% of customer inquiries are answered within the first two hours.
Objective: Keep the team connected
- KR1: Ensure that all projects have their own channel for messages and calls on our communication app by the end of the first month.
- KR2: Create three online spaces where people with similar hobbies can connect with each other.
- KR3: Run three in-person and four virtual team-building events this quarter.